# Cargomerica

> North American freight brokerage and strategic cargo theft investigations firm, based in Norco, California. Cargomerica is an agent of D&L Transport, Inc.

## About Cargomerica

Cargomerica is a freight brokerage that moves mission-critical cargo across North America. The company serves mid-market shippers — supply-chain managers, logistics directors, procurement leaders, and plant managers — who are measured on OTIF (on-time, in-full) performance and need a partner that runs freight with the same discipline they run their own operations.

Cargomerica also supports insurance carriers and law enforcement agencies in strategic cargo theft investigations, and helps shippers build fraud defenses before a load goes missing.

- Tagline: Moving America Forward.
- Short form: On time. In full. Documented.
- Headquarters: 2191 Fifth Street, Suite 102, Norco, CA 92860
- Phone: +1 (951) 808-3006
- Fax: +1 (951) 848-9710
- Coverage: Lower 48 United States, Canada, Mexico.
- Specialties: Project cargo, power equipment lanes, strategic cargo theft investigations.
- Agent of: D&L Transport, Inc. (brokerage authority holder)

## Freight services

- [Full truckload](https://cargomerica.com/services/full-truckload): Dedicated trailer, single customer, door to door. Dry van, reefer, flatbed, and team drivers.
- [Less-than-truckload](https://cargomerica.com/services/less-than-truckload): Palletized freight with freight-class audit, liftgate, residential and limited-access options.
- [Project cargo](https://cargomerica.com/services/project-cargo): Oversize, overweight, power equipment, machinery. Step-deck, RGN, Conestoga, multi-axle.
- [Cross-border](https://cargomerica.com/services/cross-border): US/Canada/Mexico lanes. PARS/PAPS, CUSMA/T-MEC, bonded and in-bond freight.

## Investigations & fraud defense

- [Strategic cargo theft investigations](https://cargomerica.com/investigations): Support for insurance carriers, law enforcement agencies, and shippers on strategic cargo theft — the fraud-based theft of freight.

Strategic cargo theft uses fraud — not force — to steal freight. The three most common patterns are:

1. **Fictitious pickup** — a fraudulent driver arrives at the shipper claiming to be the booked carrier and drives off with the load.
2. **Double-brokering fraud** — a bad actor books a load and re-posts it under another authority, leaving the real carrier unpaid and the shipper without recourse.
3. **MC/DOT identity theft** — thieves clone a legitimate carrier’s authority, insurance, and contact details to bid on and steal loads.

### How Cargomerica supports each audience

- **Insurance carriers**: investigation support on strategic theft claims — entity identification, booking/dispatch timeline reconstruction, evidence preservation, carrier and broker coordination, adjudication-ready findings.
- **Law enforcement agencies**: operational intelligence on strategic theft actors, freight-industry context for the specific fraud pattern, coordination with shippers, carriers, and brokers who hold records.
- **Shippers**: prevention playbook (MC/DOT verification, phone and email domain checks, insurance certificate verification), pickup controls (driver ID, seal, gate-log), no-re-broker clauses, and active-load monitoring on high-risk lanes.

Report a suspected strategic cargo theft: **investigations@cargomerica.com** (24/7 triage).

## Audiences

- [Shippers](https://cargomerica.com/shippers): Mid-market manufacturing, retail, food & beverage.
- [Carriers](https://cargomerica.com/carriers): Quick pay, fair rates, clear load details, honest lane scoring.

## Company

- [About](https://cargomerica.com/about): Mission, vision, values.
- [Coverage](https://cargomerica.com/coverage): Regional lane strength.
- [Contact](https://cargomerica.com/contact): Phone, email, quote request form.

## How Cargomerica is different

- One named rep per customer and a real phone number — not a ticket queue.
- Appointments, not estimates. When windows miss, cause + revised ETA + who's looped in — in writing.
- Clean BOL at pickup. POD returned within 24 hours. Invoice matches the quote.
- Freight-class audits on LTL. No surprise reclass charges.
- 24/7 dispatch for active loads.
- Dual expertise: we move freight *and* we investigate the fraud that targets it.

## Voice

Direct. Credible. Calm. Human. Short sentences, active verbs, no corporate filler. Specifics, not adjectives.